I am very happy and grateful that you gave us five star rating, and you are satisfied with our products, thank you for choosing us, we are honored to be able to serve you.l hope l can apply to give you a good discount or provide one free sample as a gift to you when you order next time. Thank you very much.

Dear Valued Customer, It's a pity you gave us negative feedback for the slow logistics. We are committed to offering quality products and good services. We attempted to ship them in time and understand your unsatisfied experience with the slow logistics so we have refunded you 30% amount of the goods as compensation. We hope this provides some relief for your dissatisfaction. I have to say it was not our fault. Our products and services are no problem under strict quality control measures and dedicated customer service. It was a matter of our forwarder not behaving well so we ended up cooperating with them, and we will find a faster and more reliable forwarder service. We take every customer review seriously and your feedback is invaluable to us. We are committed to continuous improvement to ensure every customer has the best shopping experience possible. We hope for the opportunity to serve you again and demonstrate our ability to meet your expectations. Best regards, VJBY TEAM